Privacy Policy

Introduction

This privacy policy tells you how Cedar Productions Limited use your personal data when you visit our website, interact with us, or purchase our products or services. It tells you about your privacy rights and how the law protects you. It explains what personal data is, what types of personal data we collect, for what purposes it is collected, how it is processed, and what rights you have in this regard. You can rest assured that we handle your personal data with care. It is important that you read this privacy policy, and any other privacy policies we may provide, so that you are fully aware of how and why we use your data. If you have any questions or would like to exercise your privacy rights, please follow the instructions below to contact Cedar Productions Limited.

What personal data do we collect about you?

Personal data, or personal information, is any information about a person from which they can be identified. The personal data we collect depends on the relationship you have with us. It falls into several categories. Identity data includes title, first name, last name, username or similar identifier, and an encrypted version of your login/password. Contact data includes physical address, email address, and telephone numbers. Profile data includes username and password, purchases or orders made by you, and preferences. Technical data includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. We DO NOT collect, use, or store any kind of data that falls into the “Sensitive Personal Data” category under the GDPR.

How we use your personal data?

Where we need to perform the contract we are about to enter into or have entered into with you, we may use your personal information to provide you with marketing content, such as details of our promotions, new products and services, and changes to the website. We may use it to provide you with relevant product and service updates. We ensure a better customer experience by providing you with personal benefits, such as discounts or customised offers based on previous purchases and possible friend referrals. We will not disclose personal data collected by us, or supplied to us, to any third-party person or company for marketing purposes.

Security of your data

Cedar Productions Limited’s website uses security measures to protect against the loss, misuse, and alteration of the information under our control. We process and store data in a secured environment at our state-of-the-art data centre, certified in accordance with DIN ISO/IEC 27001, located in the UK. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered, or disclosed. We use secure data networks that are protected by industry-standard firewall and password-protection systems. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. As a general principle, your personal data is stored and processed within the European Economic Area (EEA). By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your personal data and sensitive personal data is treated securely and in accordance with this privacy policy. All personal data is subject to restricted access and limited permissions. Access to all personal data sources is always password-protected. Our website (www.cruisetimes.net) is protected by Secure Socket Layer/Transport Layer Security. Secure server software is used to encrypt the information sent between your Internet browser and our website. This ensures the security of data provided by you when using this site. Our website may contain links to and from the websites of our partners and third-party resources. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your rights

GDPR gives you the right to access information held about you. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, if your request is clearly unfounded, repetitive, or excessive, we may charge a reasonable fee or refuse to comply with your request. If you are in the European Union, GDPR applies to you and you have rights under data protection laws in relation to your personal data. Specifically, you have the following rights. The right of access to your personal data (commonly known as a "data subject access request"): This enables you to receive a copy of the personal data we hold about you and to check that we are processing it lawfully. Request rectification of the personal data that we hold about you: This enables you to the correction of any incomplete or inaccurate data we hold about you, though we may need to verify the accuracy of new data that you provide to us. Request erasure of your personal data: This is also known as the "right to be forgotten", where you can ask us to delete the personal data we have about you. Your personal data will be deleted from our servers without undue delay, though it may take thirty (30) days to ensure complete deletion of any information that might be stored in our back-up. Restrict processing of your personal data: You can ask us to suspend processing of your personal data. Request the transfer of your personal data to you or to a third party: We will provide to you, or to a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. Withdraw consent at any time to use your personal data: Please be aware that if you withdraw your consent, we may not be able to provide certain products or services to you. Please note that before accessing and making changes to your account and data, we will need to verify your identity properly. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies and tracking technology

Cookies are small pieces of information sent by a web server (such as that used to run the website) to a person’s computer, which are then stored on that computer's hard drive. We use cookies to identify when you or a user of your computer visits the website and to keep track of your browsing patterns. If you receive marketing emails from us, we are also able to track when you have opened the emails and which links in the emails you decide to click. Our cookies are restricted for use only on the site and may be used to assist us in the purposes set out in this privacy policy. They are not used to transfer any personal information to any third party that is not directly connected with the operation of the site. Most browsers allow you to prevent cookies being stored on your computer. If you want to know how to do this, please look at the help menu on your browser. Please note that doing so may restrict your ability to use the site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Accuracy and Retention of Data

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need in order to do so. If your data changes (for example, a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. We will retain your information for as long as your account is active or as long as needed to provide you with our services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our terms.

Testimonials

We post customer testimonials on our website which may contain personal information such as your name. We obtain your consent prior to posting your testimonial. If you wish to update or delete your testimonial, you can contact us at info@cruisetimes.net.

Changes to our Privacy Policy

Cedar Productions Limited may modify or update this privacy policy when necessary to reflect changes in our products and services, to reflect changes in applicable legislation, regulations, or practice, or to address customer feedback. Accordingly, please review it periodically.

Responsible for processing

Cedar Productions Limited, Castlebar Road, Ballinrobe, Co. Mayo, F31 CC86, Ireland is the data controller and is responsible for the processing of your personal data. Email info@cruisetimes.net should you require additional information on any of our services.